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Furniture and home stores

CRM for furniture and home stores that brings your customers back

Furniture is a big purchase that customers live with for years. WatchSense follows up with care reminders, tracks warranties and service requests, and keeps you in mind for the next room.

Start free Try it for furniture and home stores

Free plan, no card needed.

W

Woodcraft Home

Business account

Today

Hi Priya, we hope you are enjoying your 3-seater sofa. Ask us about free care and polishing.10:02
Book a timeStop messages
Can someone visit on Sunday?10:07

Care reminder · sent automatically

Calls them
Customers
Care reminder
Six months after purchase
Also sent
Birthdays, anniversaries, festivals
Extra tools
Service requests, Warranty tracking

You already won these customers. Then you went quiet.

They didn’t leave because of bad service. They left because nobody reminded them.

  • 14 Mar · Birthday

    Priya’s birthday came and went. Not a word from you.

    Nothing sent

  • Care reminder

    Six months after purchase, she was due back. She went wherever was closest.

    Nothing sent

  • 8 Nov · Diwali

    Three Diwali offers reached her phone. None of them were yours.

    Nothing sent

That’s three visits lost from one customer in one year. Now think of everyone in your register.

Sound familiar?

Already set up for furniture and home stores

Choose your trade when you sign up and this is what you get. Nothing to configure.

  • In your trade’s words

    Calls them
    customers
    Records each
    purchase
    Keeps a list of
    catalogue
    Tracks work as
    service requests

  • Messages that send themselves

    • Care reminderSix months after purchase
    • Birthday wishesOn the day
    • Anniversary wishesOn the day
    • Festival offersAimed at your New home customers

  • Tools that fit

    • Warranty tracking
    • Service requests with WhatsApp updates
    • Tags: New home, Corporate

In short

What does a CRM do for furniture and home stores?

A CRM for furniture and home stores keeps every customer’s details, purchase and important dates in one place, then follows up for you. WatchSense sends a care reminder six months after purchase, plus birthday, anniversary and festival messages on WhatsApp and email, through Meta’s official WhatsApp API.

Free for up to 100 customers. Starter is ₹799 a month for up to 2,000. Every plan has every tool for furniture and home stores. See the plans

WatchSense for furniture and home stores: FAQ

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Bring your customers back, starting today

Start free with your Google account. No card, no contract. Or book a 20-minute demo and we’ll set it up for your trade with you.

Start free Book a 20-minute demo