CRM for watch shops that brings your customers back
Watches last for years, so the sale is only the start. WatchSense reminds every customer about batteries, straps and servicing, tracks repairs and warranties, and wishes them on the days that matter.
Free plan, no card needed.
Kapoor Watch Co.
Business account
Today
Service reminder · sent automatically
- Calls them
- Customers
- Service reminder
- A year after purchase
- Also sent
- Birthdays, anniversaries, festivals
- Extra tools
- Repairs, Warranty tracking
You already won these customers. Then you went quiet.
They didn’t leave because of bad service. They left because nobody reminded them.
- 14 Mar · Birthday
Priya’s birthday came and went. Not a word from you.
Nothing sent
- Service reminder
A year after purchase, she was due back. She went wherever was closest.
Nothing sent
- 8 Nov · Diwali
Three Diwali offers reached her phone. None of them were yours.
Nothing sent
That’s three visits lost from one customer in one year. Now think of everyone in your register.
Sound familiar?
Battery and service dates live in a register no one checks.
Customers buy once and forget which shop they bought from.
Repairs pile up with no way to tell people when they are ready.
Already set up for watch shops
Choose your trade when you sign up and this is what you get. Nothing to configure.
In your trade’s words
- Calls them
- customers
- Records each
- watch
- Keeps a list of
- inventory
- Tracks work as
- repairs
Messages that send themselves
- Service reminderA year after purchase
- Battery and strap offersTimed to the purchase
- Birthday wishesOn the day
- Anniversary wishesOn the day
- Festival offersAimed at your VIP customers
Tools that fit
- Warranty tracking
- Review requests
- Repairs with WhatsApp updates
- Tags: VIP, Collector
In short
What does a CRM do for watch shops?
A CRM for watch shops keeps every customer’s details, watch and important dates in one place, then follows up for you. WatchSense sends a service reminder a year after purchase, plus birthday, anniversary and festival messages on WhatsApp and email, through Meta’s official WhatsApp API.
Free for up to 100 customers. Starter is ₹799 a month for up to 2,000. Every plan has every tool for watch shops. See the plans
WatchSense for watch shops: FAQ
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Bring your customers back, starting today
Start free with your Google account. No card, no contract. Or book a 20-minute demo and we’ll set it up for your trade with you.