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Customer Growth PlatformBuilt for 16 offline trades

Bring yourcustomersback.

The retail CRM that remembers every birthday, service date and festival, and sends the WhatsApp that brings your customers back. On the right day, without you lifting a finger.

  • Free plan, no card needed
  • Meta’s official WhatsApp API
  • No markup on messages
K

Kapoor Watch Co.

Business account

Today

Sent 10:02
Hi Priya, it has been a while since your Titan was serviced. Book a quick check-up with us.10:02
Book a timeStop messages
Can I come on Saturday?10:07

Sent automatically by WatchSense

See it for your business

You already won these customers. Then you went quiet.

They didn’t leave because of bad service. They left because nobody reminded them.

  • 14 Mar · Birthday

    Priya’s birthday came and went. Not a word from you.

    Nothing sent

  • Service reminder

    A year after purchase, she was due back. She went wherever was closest.

    Nothing sent

  • 8 Nov · Diwali

    Three Diwali offers reached her phone. None of them were yours.

    Nothing sent

That’s three visits lost from one customer in one year. Now think of everyone in your register.

This is the real app, not a mock-up

Every screen below is WatchSense as your team will use it, with made-up customers.

WatchSense app: Watch shop

Swipe the screen sideways to see all of it.

Screens from the WatchSense app with sample customers.

What would it bring your shop?

Pick your trade and size. See the setup you’d get, the plan that fits, and how few visits it takes to pay for itself.

1. Your trade

Retail

Services

Food and hospitality

Other

1,000
4 a year

A birthday, an anniversary, a festival and one follow-up is about 4. That’s roughly 334 WhatsApp messages a month.

3. Your numbers (optional)

Your WatchSense setup

Watches

People
Customers
Each record
Watch
Catalogue
Inventory
Job cards
Repairs

Campaigns ready to switch on

  • Birthday wishes
  • Anniversary wishes
  • Festival greetings
  • Service reminder (a year after purchase)
  • Battery reminder and strap change offer
  • Warranty ending reminders

Suggested extras: Repair job cards, Repair messages, Warranty tracking, Review requests.

Plan that fits

Starter ₹799/month

Up to 2,000 customers, 2,000 WhatsApp messages a month

Pays for itself after

5 extra visits a year

At your average bill of ₹2,000.

If 5% of your 1,000 customers came back once more a year, that would be 50 visits and ₹1,00,000 in extra sales.

Your estimate from your own numbers, not a promise.

Yearly subscription: your plan against their entry plans, monthly billing

  • WatchSense Starter₹9,588
  • Interakt Starter (one channel)₹11,988
  • AiSensy Basic₹18,000
  • Wati Growth₹35,988

From each company’s public pricing page on 4 October 2026, before taxes and message charges. Their plans include different features.

Start free. Pay when you grow.

Compare every plan
  • Free

    ₹0

    Up to 100 customers
    100 WhatsApp messages a month

  • StarterMost chosen

    ₹799 /month

    Up to 2,000 customers
    2,000 WhatsApp messages a month

  • Pro

    ₹1,999 /month

    Up to 10,000 customers
    10,000 WhatsApp messages a month

  • Chains

    Let’s talk

    More than 10,000 customers
    Limits set for you

Every plan includes every tool for your trade. WhatsApp messages are billed by Meta to your own account, with no markup from WatchSense.

Up and running in three steps

No installation and no training. If your WhatsApp account is still being checked by Meta, due messages wait instead of failing.

  1. 1

    Sign in with Google

    Your account is created on the spot, on the Free plan. No card, no forms.

  2. 2

    Add your customers

    Upload your Excel sheet or billing export, or put the QR code on your counter. On Starter and Pro we import it for you.

  3. 3

    Connect WhatsApp

    Link your own WhatsApp Business number through Meta, with our step-by-step guide. Birthdays and follow-ups then go out on their own.

See the full WhatsApp setup guide

Safe for your customers, and for your name

  • Only people who said yes

    Consent on every record. STOP and unsubscribe always work.

  • Locked to your shop

    Customer data is encrypted for each shop. No one else sees it.

  • No markup on WhatsApp

    Meta bills you directly, at its own rates.

  • In their language

    A template per language, in 12 Indian languages.

Questions shop owners ask

See all questions

Your next sale is already in your customer list

Start free with your Google account. No card, no contract. Or book a 20-minute demo and we’ll set it up for your trade with you.