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Hotels and homestays

CRM for hotels and homestays that brings your guests back

Turn one stay into a yearly trip. WatchSense remembers anniversaries and birthdays, invites guests to book directly, and asks happy guests for a review.

Start free Try it for hotels and homestays

Free plan, no card needed.

L

Lakeview Residency

Business account

Today

Hi Priya, we would love to host you again. Book directly with us for our best rate.10:02
Book a timeStop messages
Do you have rooms on the 14th?10:07

Come back offer · sent automatically

Calls them
Guests
Come back offer
Six months after the stay
Also sent
Birthdays, anniversaries, festivals
Extra tools
Tags and campaigns

You already won these guests. Then you went quiet.

They didn’t leave because of bad service. They left because nobody reminded them.

  • 14 Mar · Birthday

    Priya’s birthday came and went. Not a word from you.

    Nothing sent

  • Come back offer

    Six months after the stay, she was due back. She went wherever was closest.

    Nothing sent

  • 8 Nov · Diwali

    Three Diwali offers reached her phone. None of them were yours.

    Nothing sent

That’s three visits lost from one guest in one year. Now think of everyone in your register.

Sound familiar?

Already set up for hotels and homestays

Choose your trade when you sign up and this is what you get. Nothing to configure.

  • In your trade’s words

    Calls them
    guests
    Records each
    stay
    Keeps a list of
    rooms

  • Messages that send themselves

    • Come back offerSix months after the stay
    • Birthday wishesOn the day
    • Anniversary wishesOn the day
    • Festival offersAimed at your Corporate guests

  • Tools that fit

    • Customer tags
    • Review requests
    • Tags: Corporate, Honeymoon

In short

What does a CRM do for hotels and homestays?

A CRM for hotels and homestays keeps every guest’s details, stay and important dates in one place, then follows up for you. WatchSense sends a come back offer six months after the stay, plus birthday, anniversary and festival messages on WhatsApp and email, through Meta’s official WhatsApp API.

Free for up to 100 guests. Starter is ₹799 a month for up to 2,000. Every plan has every tool for hotels and homestays. See the plans

WatchSense for hotels and homestays: FAQ

All 16 industries

Bring your guests back, starting today

Start free with your Google account. No card, no contract. Or book a 20-minute demo and we’ll set it up for your trade with you.

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