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Optical stores

CRM for optical stores that brings your customers back

Eyes need checking every year, and so do frames. WatchSense remembers each customer’s last eye test and reminds them when the next one is due.

Start free Try it for optical stores

Free plan, no card needed.

C

ClearView Opticals

Business account

Today

Hi Priya, it has been a year since your last eye test. Book a free check-up with us.10:02
Book a timeStop messages
Can I come after 6 pm?10:07

Eye check-up reminder · sent automatically

Calls them
Customers
Eye check-up reminder
A year after purchase
Also sent
Birthdays, anniversaries, festivals
Extra tools
Repairs, Warranty tracking

You already won these customers. Then you went quiet.

They didn’t leave because of bad service. They left because nobody reminded them.

  • 14 Mar · Birthday

    Priya’s birthday came and went. Not a word from you.

    Nothing sent

  • Eye check-up reminder

    A year after purchase, she was due back. She went wherever was closest.

    Nothing sent

  • 8 Nov · Diwali

    Three Diwali offers reached her phone. None of them were yours.

    Nothing sent

That’s three visits lost from one customer in one year. Now think of everyone in your register.

Sound familiar?

Already set up for optical stores

Choose your trade when you sign up and this is what you get. Nothing to configure.

  • In your trade’s words

    Calls them
    customers
    Records each
    pair of glasses
    Keeps a list of
    frames
    Tracks work as
    repairs

  • Messages that send themselves

    • Eye check-up reminderA year after purchase
    • Birthday wishesOn the day
    • Anniversary wishesOn the day
    • Festival offersAimed at your Contact lens customers

  • Tools that fit

    • Warranty tracking
    • Repairs with WhatsApp updates
    • Tags: Contact lens, Kids

In short

What does a CRM do for optical stores?

A CRM for optical stores keeps every customer’s details, pair of glasses and important dates in one place, then follows up for you. WatchSense sends a eye check-up reminder a year after purchase, plus birthday, anniversary and festival messages on WhatsApp and email, through Meta’s official WhatsApp API.

Free for up to 100 customers. Starter is ₹799 a month for up to 2,000. Every plan has every tool for optical stores. See the plans

WatchSense for optical stores: FAQ

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Bring your customers back, starting today

Start free with your Google account. No card, no contract. Or book a 20-minute demo and we’ll set it up for your trade with you.

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