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Local businesses

CRM for local businesses that brings your customers back

Not on the list? WatchSense still keeps every customer, their dates and their purchases, and sends birthday, anniversary, festival and follow-up messages for you.

Start free Try it for local businesses

Free plan, no card needed.

Y

Your Business

Business account

Today

Hi Priya, thank you for choosing us. We would love to see you again soon.10:02
Book a timeStop messages
Thank you, will visit soon!10:07

Follow-up reminder · sent automatically

Calls them
Customers
Follow-up reminder
Some time after a purchase or visit
Also sent
Birthdays, anniversaries, festivals
Extra tools
Service jobs, Warranty tracking

You already won these customers. Then you went quiet.

They didn’t leave because of bad service. They left because nobody reminded them.

  • 14 Mar · Birthday

    Priya’s birthday came and went. Not a word from you.

    Nothing sent

  • Follow-up reminder

    Some time after a purchase or visit, she was due back. She went wherever was closest.

    Nothing sent

  • 8 Nov · Diwali

    Three Diwali offers reached her phone. None of them were yours.

    Nothing sent

That’s three visits lost from one customer in one year. Now think of everyone in your register.

Sound familiar?

Already set up for local businesses

Choose your trade when you sign up and this is what you get. Nothing to configure.

  • In your trade’s words

    Calls them
    customers
    Records each
    purchase
    Keeps a list of
    catalogue
    Tracks work as
    service jobs

  • Messages that send themselves

    • Follow-up reminderSome time after a purchase or visit
    • Birthday wishesOn the day
    • Anniversary wishesOn the day
    • Festival offersAimed at your Regular customers

  • Tools that fit

    • Service jobs with WhatsApp updates
    • Warranty tracking
    • Tags: Regular, VIP

In short

What does a CRM do for local businesses?

A CRM for local businesses keeps every customer’s details, purchase and important dates in one place, then follows up for you. WatchSense sends a follow-up reminder some time after a purchase or visit, plus birthday, anniversary and festival messages on WhatsApp and email, through Meta’s official WhatsApp API.

Free for up to 100 customers. Starter is ₹799 a month for up to 2,000. Every plan has every tool for local businesses. See the plans

WatchSense for local businesses: FAQ

All 16 industries

Bring your customers back, starting today

Start free with your Google account. No card, no contract. Or book a 20-minute demo and we’ll set it up for your trade with you.

Start free Book a 20-minute demo